Frequently Asked Questions
Everything you need to know before you hit the water.
What is the standard shipping timeframe for boards and gear?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while oversized items like wakeboards and paddleboards may take up to 7 business days depending on your location.
Do you offer a warranty on high-performance equipment?
Yes, all our boards and bindings come with a standard 1-year manufacturer warranty against defects. Please keep your digital receipt as proof of purchase for any warranty claims.
What is your return policy for items that don't fit?
We offer a 30-day return policy for all unused gear in its original packaging. If your life vest or boots don't fit perfectly, you can exchange them for a different size at no extra shipping cost.
How do I know which board size is right for my weight?
Each product page includes a specific size chart. Generally, board length is determined by rider weight to ensure proper buoyancy and control. If you are between sizes, we recommend sizing up for more stability.
Do you ship internationally?
Yes, Wakesports ships to over 50 countries. International shipping rates and duties are calculated at checkout based on the destination and the weight of the equipment.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free financing options through Affirm for larger equipment purchases.